Why do organizations need an
IT analytics solution?

Today's enterprises deploy a wide range of monitoring and management applications to handle various IT functions: front-end help desk management, infrastructure monitoring, cybersecurity, project management, and Active Directory management. Each of these applications generates gigabytes of data every day. IT is sitting on a gold mine of data but has no way to tap into it.

What today's enterprise IT teams need is not off-the-shelf analytics but a dedicated analytics solution that can unearth valuable insight from diverse IT data. They need an analytics solution that combines machine learning and artificial intelligence to screen IT data for patterns and apply them to existing problems. They need predictive insight not just for proactive infrastructure maintenance but to foresee opportunities and warn them of problems in advance.

How will an IT analytics solution
aid your organization?

Solve burning problems and make better, cost-saving decisions by unifying data from all your applications for a 360-degree view of IT infrastructure.

Cut incident volume in half by using visual analysis to identify the root cause of recurring incidents.

Visualize all IT management processes to identify and resolve bottlenecks, and lower the mean time to resolve incidents.

Predict and plan for organizational changes to minimize their impact on business services and end-user productivity.

Optimize IT assets spend by visualizing the complete life cycle of assets, including their useful life and depreciation through the years.

Enhance the performance of cloud, on-premises, and hybrid infrastructure assets to get the maximum return on your investment.

Sift through alarm noise with smart filtering based on impact on business services.

Protect endpoints from internal and external security threats with early warning alerts into vulnerabilities.

Strike the right balance between security and usability while ensuring endpoints are in compliance with organizational policies.

Blend data from multiple applications and sources to understand correlations, such as a change’s impact on project progress or incident volume.

Centrally monitor and manage employee productivity with a detailed account of every minute spent working on your projects or accounts.

Here’s how IT analytics solutions have helped other organizations

F4 IT Services uncovers valuable insights into its service desk operations and speeds up data analytics

Read the case study >>

Global consultant ERM delivers faster support resolutions, increasing customer satisfaction to 97%

Read the case study >>

Lebara identifies process lags and speeds up incident resolution

Read the case study >>

IT analytics solutions from ManageEngine

Analytics Plus

AI-enabled IT analytics for enterprises

Get a unified view of all your IT applications in one console. Blend data from several IT applications or databases, and look into the impact of incidents on ticket volume, of project delays on costs, and more.

On-premisesCloud

CloudSpend

Cloud cost management for modern software teams

Make informed decisions with a full set of cloud cost management capabilities. Understand spending at a high level, identify cost-accruing services, attribute spending to business units, set up budgets, and more.

Cloud

What our customers are saying

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Atlantis, The Palm trusts ManageEngine's ServiceDesk Plus and Analytics Plus to manage their IT

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ServiceDesk Plus' integration with Analytics Plus offers MedVet users customised dashboards for real time ticket visibility

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Home Partners of America leverages Analytics Plus to gain insights into data from multiple sources

Resources

  • E-books
  • Case studies
The secret to creating powerful dashboards
The secret to creating powerful dashboards Learn more >>
10 must-have reports for any help desk manager
10 must-have reports for any help desk manager Learn more >>
5 revenue metrics every MSP should track
5 revenue metrics every MSP should track Learn more >>
7 reasons your help desk needs analytics
7 reasons your help desk needs analytics Learn more >>
Choosing the right chart for your IT data
Choosing the right chart for your IT data Learn more >>
6 ways analytics can facilitate proactive IT operations
6 ways analytics can facilitate proactive IT operations Learn more >>
A guide to implementing analytics in IT
A guide to implementing analytics in IT Learn more >>
5 cost-saving opportunities in the IT asset life cycle
5 cost-saving opportunities in the IT asset life cycle Learn more >>
Resolve your help desk's biggest challenges with analytics
Resolve your help desk's biggest challenges with analytics Learn more >>
The seven missing metrics in your agile project management dashboard
The seven missing metrics in your agile project management dashboard Learn more >>
5 ways to create a chaos-free NOC
5 ways to create a chaos-free NOC Learn more >>
6 help desk hacks to reduce your ticket volume
6 help desk hacks to reduce your ticket volume Learn more >>
Save on cloud infrastructure spending using analytics
Save on cloud infrastructure spending using analytics Learn more >>
Leverage analytics to track the four essential pillars of IT security
Leverage analytics to track the four essential pillars of IT security Learn more >>
10 secret strategies to supercharge IT reporting
10 secret strategies to supercharge IT reporting Learn more >>
7 real-life IT problems and how to solve them using analytics
7 real-life IT problems and how to solve them using analytics Learn more >>
6 service management mistakes you can fix using analytics
6 service management mistakes you can fix using analytics Learn more >>
6 strategies to eliminate costly inefficiencies in your IT service processes
6 strategies to eliminate costly inefficiencies in your IT service processes Learn more >>
5 reasons your analytics initiatives are failing and how to fix
5 reasons your analytics initiatives are failing and how to fix them using analytics Learn more >>
Happiest Minds Technologies automates IT reporting using Analytics Plus
Happiest Minds Technologies automates IT reporting using Analytics Plus Learn more >>
Morgan-Keller constructions plans support for remote workers during COVID-19 using Analytics Plus
Morgan-Keller constructions plans support for remote workers during COVID-19 using Analytics Plus Learn more >>
Learn how Vizstone increases SLA compliance by 70 percent using Analytics Plus.
Learn how Vizstone increases SLA compliance by 70 percent using Analytics Plus Learn more >>
Learn how Home Partners of America scaled operations by 30 percent using Analytics Plus.
Learn how Home Partners of America scaled operations by 30 percent using Analytics Plus Learn more >>
Learn how Toyota Boshoku America optimized IT ticketing with Analytics Plus.
Learn how Toyota Boshoku America optimized IT ticketing with Analytics Plus Learn more >>

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